At 288wih, responsible gambling is not a policy footnote — it is built into the core of how we operate. We believe every player deserves the tools, information and support they need to keep gambling fun, safe and within their means.
288wih is an online betting and gaming platform that serves players across Pakistan and beyond. We take our duty of care to players seriously. While we want every player to enjoy the thrill of sports betting, live casino, PSL T20 fantasy, ICC tournament wagers and instant games, we equally want every player to remain in control of their gambling activity at all times.
Responsible gambling at 288wih means more than displaying a warning message. It means giving you concrete, accessible tools — deposit limits, loss limits, session time controls, reality checks and self-exclusion — that are available directly from your Account dashboard, any time you need them. No waiting period, no support ticket required.
It also means taking proactive steps on our side. Our platform monitors anonymised behavioural patterns that may indicate problem gambling, and our support team is trained to identify and respond to signs of gambling-related distress. If we identify a concern, we will reach out — and we will always respond promptly to any player who contacts us about their gambling behaviour.
Pakistan has a diverse gambling landscape, and we understand that players come to 288wih with different backgrounds and different relationships with risk. Whether you are a casual punter placing a small bet on a Pakistan vs India match or a regular casino player in Karachi or Lahore, the same responsible gambling tools and standards apply to your Account.
Every one of these tools is available in your 288wih Account dashboard. Applying a limit or restriction takes effect immediately — no delay, no loophole, no minimum waiting period for tighter controls.
Set a maximum deposit amount on a daily, weekly or monthly basis — in PKR. Once your limit is reached, no further deposits are accepted until the period resets. Lowering a deposit limit takes effect immediately. Raising a limit is subject to a mandatory cooling-off period before the increase activates, giving you time to reconsider.
Cap the maximum amount you can lose within a set period. When your net loss reaches the limit you have defined, your account is automatically restricted from placing further bets until the period expires. This tool is particularly useful for players who find it difficult to stop after a losing streak.
Define how long a single gambling session can last. When your session limit is reached, you will be automatically logged out and prompted to take a break. This helps prevent the extended, uninterrupted play sessions that can accelerate gambling-related harm — especially late-night sessions after a big PSL or cricket match.
Set an interval — every 15, 30, 60 minutes or longer — at which a pop-up reminder appears during your session, showing how long you have been playing and your net win or loss for the session. You can choose to continue or end the session at each reminder. Small nudges like this make a meaningful difference in maintaining perspective.
Take a short break from gambling without permanently closing your Account. Cooling-off periods of 24 hours, 7 days, 30 days or 90 days are available. During a cooling-off period your Account is suspended for deposits and wagering. The period cannot be shortened once activated — only extended — giving you genuine breathing room when you need it most.
If you feel you need a more permanent break, self-exclusion closes your Account to deposits and wagering for a minimum period — typically six months or longer, up to permanent exclusion. Self-exclusion cannot be reversed before the minimum period expires. We will also remove you from our marketing lists immediately upon request. This is our strongest player protection tool and we encourage its use without hesitation.
To activate any of these tools, log in to your Account and visit the Responsible Gambling section of your Account Settings, or contact our support team directly.
288wih enforces a strict minimum age requirement of 18 years — or the higher minimum required by the operator or applicable license jurisdiction, whichever is greater. No Account will be activated, and no withdrawal will be processed, until mandatory age verification (KYC) has been successfully completed. Providing false information about your age is a serious breach of our Terms & Conditions and may result in the permanent closure of your Account and forfeiture of any balance. If you suspect that a minor is using the Platform, please notify us immediately so we can act without delay.
Problem gambling can develop gradually. Recognising the early signs — in yourself or in someone you care about — is the first step toward getting help. Below are common indicators that gambling may have moved beyond healthy entertainment.
Spending more time or money on gambling than you originally planned or can afford.
Chasing losses — placing more bets to try to recover money you have already lost.
Borrowing money, selling possessions or neglecting bills to fund gambling activity.
Feeling restless, irritable or anxious when you try to reduce or stop gambling.
Lying to family or friends in Lahore, Karachi, Rawalpindi or elsewhere about how much you gamble.
Gambling to escape stress, anxiety, depression or everyday problems rather than for entertainment.
Neglecting work, family responsibilities or personal health because of time spent gambling.
Multiple failed attempts to cut down or stop gambling on your own.
If you answer "yes" to two or more of the questions below, we strongly encourage you to use one of the responsible gambling tools on this page or to reach out to our support team for guidance.
Have you ever gambled with money you needed for essential expenses like rent, groceries or utility bills?
Have you felt the need to bet increasing amounts of money to get the same level of excitement?
Have you tried to win back money you lost by gambling more — sometimes on the same day?
Have you ever lied to someone close to you about how much you gamble or how much you have lost?
Has gambling caused arguments, financial stress or emotional difficulties in your relationships?
Have you ever felt depressed, guilty or anxious after a gambling session — yet returned to gamble again shortly after?
Have you previously tried to stop gambling but found yourself unable to maintain that decision?
Note: This self-assessment is intended as a reflective tool only — it is not a clinical diagnosis. If your responses concern you, please contact our support team or seek professional guidance from a qualified counselling service. There is no shame in asking for help.
You do not have to face problem gambling alone. Below are the ways you can get help — from our own support team to professional counselling services. All contact is treated with complete confidentiality.
Our trained support agents are available around the clock. Contact us to activate responsible gambling tools, request self-exclusion, or simply talk through any concerns about your gambling. Support is available in English and Urdu. Email: [email protected] (plain text — not a link).
If you feel your gambling has become a serious concern, we encourage you to seek professional counselling. Qualified mental health professionals and addiction counsellors can provide structured support that goes beyond what an operator can offer. Ask your GP or a local health centre in your city for a referral.
Sometimes the most immediate help comes from a trusted family member or friend. Opening up about gambling difficulties can relieve pressure and open doors to practical support. You do not need to manage this alone — reaching out is a sign of strength, not weakness.
If you need to stop gambling on 288wih immediately, you can request self-exclusion by contacting our support team at any time of day or night. Your Account will be suspended for deposits and wagering within minutes of your verified request, and you will be removed from all marketing communications instantly.
Pakistan has gambling regulations, including the Prevention of Gambling Act, 1977. 288wih does not claim that online gambling is licensed, approved or regulated by the Government of Pakistan, the Pakistan Telecommunication Authority (PTA), the State Bank of Pakistan, or any provincial authority. Users are solely responsible for verifying whether participation in online gambling is lawful in their specific location. This page does not constitute legal advice.
Payment provider names — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are referenced only as familiar payment methods known to Pakistani users. Their mention on this page does not imply that these providers endorse gambling, support 288wih, or facilitate gambling transactions on our platform.
If you have questions about the legal framework applicable to your circumstances, we strongly recommend consulting a qualified legal professional in your jurisdiction.
288wih is here to make sports betting and online gaming enjoyable, secure and responsible. Explore our FAQ for quick answers, review our full Terms & Conditions, or head back to the homepage to discover what's on offer today.